Smart ServiceManager 

Smart StoreManager
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It offers secure connectivity and a wide array of reliable technology tools and smart devices that enable efficient and optimal performance to suit your business’ needs.

Smart ServiceManager is an app-based reporting, data gathering, and service management application that allows service-oriented industries to centralize and optimize two-way communications with field employees. It is a synergy of web-based and mobile applications, using the latest mobile devices, and powered by SMART’s Nation widest network.

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Benefits

RESPOND PROMPTLY

Smart ServiceManager enables you to optimize and manage your workforce using real-time data through a centralized service management system that provides a streamlined workflow for handling tasks, resulting in reduced response times, improved customer satisfaction and maximized resource utilization and profitability.

MOBILE INFORMATION

Smart ServiceManager is equipped with customizable work-order form templates, and features field data collection tools for image capture, time and materials tracking, and prioritization on mobile. Reduce time spent encoding, transmitting and collating, along with errors and data loss.

ALWAYS CONNECTED, ALWAYS ON TRACK

Oversee all the moving parts of your service delivery operation. The review workflow function is flexible enough to handle contingencies, supporting task reassignment, partial completion and modifications, while ensuring security and accountability. Built-in messaging features facilitate information exchange and collaboration.

 

Packages

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